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AXA INSURANCE FOR EVS VOLUNTEERS

Volunteers are covered by a group insurance plan specifically designed to protect participants in the European Voluntary Service programme during their period of voluntary activity. The cover is provided free of charge to the Volunteers. The purpose of this plan is to give you access to an insurance network which can help you whenever a medical, dental, disability or liability problem occurs. What could be a minor accident or hospitalisation at home may appear frightening and uncontrollable when you are far from home in a foreign country.

The role of the AXA Group and European Benefits Administrators is to provide you with the financial security of a strong insurance policy, the administrative services of a specialist in groups living outside their country of origin, and the information, medical referral, and repatriation services of an assistance company with 35 call centres and 6500 medical correspondents in 180 countries. As a general rule you will be in contact with European Benefits Administrators, which coordinate all the services except repatriation and assistance, which are handled by AXA Assistance.

claimform_axa.gif All Volunteers are eligible for the insurance, but will only be covered providing that the Group Insurance Plan Enrolment Form is filled out and signed by the Volunteer and the Sending Organisation or the Volunteer and the Co-ordinating Organisation in the case of Europe-wide and multilateral third-country projects. The Plan Administrator will send back a confirmation slip to the Sending/Co-ordinating Organisation as well as to the Sending National Agency. Coverage is worldwide, 24 hours a day, from the day you leave home the Host Country until the end of the second month after your return home at the end of the Voluntary Service. Cover also applies to the preparation meetings before your departure and to the follow-up and final assessment meetings after your return. If you have no insurance when you finish the Voluntary Service, you may want to continue to be covered by the plan for up to twelve months after your return. Extensions are entirely optional and the premium is paid by the Volunteer you need extended cover, you must notify European Benefits Administrators and pay the relevant premium one month before the end of the Voluntary Service.

Eligibility
Volunteers (partners and children included) are covered for the duration of the Voluntary Service, provided the enrolment form is completed.

Cover
Worldwide, 24 hours a day, with no deductibles and no waiting periods. No proof of good health is required.

Pre-certification
Required 10 days in advance in all cases of non-emergency hospitalisation, medical and dental surgery, dental treatment or prostheses which cost more than600 EUR; childbirth, repetitive medical treatment; treatment of psychiatric, mental, nervous disorders, alcoholism or drug abuse detoxification which cost more than300 EUR. Within 72 hours of admission for an emergency hospitalisation.

Medical Care
100% of reasonable charges for necessary medical treatment for hospitalisation charges, doctors’ fees, laboratory tests, X-rays, prescription drugs. Pregnancy and childbirth are covered. No overall maximum.

Dental Care
Necessary basic care, dental surgery, and dental crowns, up to 500 EUR per tooth and a maximum of 1,000 EUR per person.

Assistance
Full range of services including medical repatriation, medical information, locating medical and dental providers, dispatch of essential prescription medicine, advance of bail and legal assistance for an automobile accident, identity cards and travel ticket replacement. Prior approval is required by AXA Assistance.

Permanent Disability
Lump sum indemnity of up to 60,000 EUR, providing the disability rate equals 33%or more.

Life Insurance
Lump sum indemnity of 20,000 EUR which may also be paid in the event of a severe permanent disability.

Third-Party Liability 
Financial consequences of the legal liability for bodily injury, property damage, and consecutive financial loss to a third party up to specific limits per occurrence.

Currency of Reimbursements 
The currency of the Plan is the Euro (EUR), but medical and dental bills may be submitted in any currency. Reimbursement of health care expenses is normally made in the currency which the Volunteer indicates on the enrolment form.

Identification Card  
At the time of enrolment, an insurance-assistance card is given to the Volunteer. Please carry your personalised EVS insurance-assistance card in your wallet to facilitate admission to a hospital in an emergency and, if necessary, to contact the repatriation service.

Should you have any questions or need assistance to understand how the insurance cover applies to your situation, you should contact the two organisations which provide the services and manage the Plan: European Benefits Administrators. The team dedicated to the European Voluntary Service Plan includes native speakers of nearly all of the European languages, as well as Arabic, Farsi, Cantonese and Mandarin. When needed, access to other languages will be provided by AXA. Do not hesitate to telephone, to fax, to e-mail, to write, or even to visit us, whenever you have a question or a problem which you think we can solve, whenever you need a pre-certification or claim form, whenever you have lost your insurance-assistance card, etc. We will be happy to do our best to help.

European Benefits Administrators (EVS PLAN)
Free International Number: 0080033121508
Telephone: + 33 (0)1 44 71 50 29
E-Mail: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Fax: +33 (0)1 44 71 48 79
92587 Clichy Cedex
82 rue Villeneuve
FRANCE
 
 YouthEducation & CultureEuropean UnionNea GeniaInstitouto Neolaias
This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
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